Privacy Policy

1. Introduction

The Planner Hup ("we," "us," "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit our website or place an order for our digital planners, books, and novels.

2. Information We Collect

When you interact with our website or place an order, we may collect:

• Contact details you provide, such as your name, email address, and WhatsApp number, when you message us to place an order or ask a question.
• Order information, including the product(s) you purchase and any details you share to complete your order.
• Review content you voluntarily submit, such as your name, product name, star rating, and review text.
• Automatically collected data, such as your browser type, device type, pages visited, and general location, gathered through Google Analytics to help us understand how visitors use our site.

3. How We Use Your Information

• To process and deliver your order.
• To respond to your questions and provide customer support.
• To display customer reviews on our website (only the name and details you choose to share).
• To improve our website, products, and overall shopping experience.
• To send occasional updates about new planners or offers, only where you have engaged with us for that purpose.

4. Cookies & Local Storage

Our website uses your browser's local storage to remember items in your shopping cart and reviews you submit, so your experience stays consistent as you browse. We also use Google Analytics, which places cookies on your device to collect anonymized usage statistics. You can disable cookies at any time through your browser settings, though some features of the site may not work as intended.

5. How Orders Are Placed

Orders on The Planner Hup are placed through WhatsApp. When you tap the "Order on WhatsApp" button, you are taken to WhatsApp's platform to send us a message with your order details. Any information you share in that conversation is also subject to WhatsApp's own privacy policy, which we encourage you to review.

6. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share limited information with trusted service providers (such as Google Analytics) solely to help us operate and improve our website, and we may disclose information where required by law.

7. Data Security

We take reasonable measures to protect the information you share with us. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our website and products are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

9. Your Rights and Choices

You may ask us to access, correct, or delete the personal information we hold about you at any time by emailing us at theplannerhup@gmail.com. We will respond to your request as promptly as we can.

10. Third-Party Links

Our website may contain links to third-party platforms such as WhatsApp. We are not responsible for the privacy practices or content of those third-party sites, and we encourage you to review their policies separately.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with an updated "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please reach out to us at theplannerhup@gmail.com.