Terms & Conditions

1. Acceptance of Terms

By visiting The Planner Hup website or placing an order with us, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or place an order.

2. About Our Products

The Planner Hup sells digital planners, books, journals, and novels. Unless a product is clearly described otherwise, all items are delivered digitally — there is no physical product shipped to your address.

3. Orders & Payment

• Orders are placed by messaging us through the WhatsApp button on our website.
• Prices are listed in USD unless stated otherwise and may change without prior notice.
• Payment method and details are confirmed directly with you during the order conversation.
• An order is only confirmed once we have acknowledged receipt of your payment.

4. Digital Delivery

Since our products are digital, they are delivered electronically (for example, via email or WhatsApp) after your payment is confirmed. Please make sure the contact details you provide are accurate, as we are not responsible for delivery issues caused by incorrect information.

5. Refund & Return Policy

Because our products are digital and delivered instantly upon confirmation, all sales are final and non-refundable, in line with the return policy shown on our product pages. If you receive a corrupted, incomplete, or incorrect file, please contact us at theplannerhup@gmail.com within 7 days of purchase and we will happily send you a replacement file free of charge.

6. Intellectual Property

All planners, designs, text, images, and other content on this website are the property of The Planner Hup and are protected by copyright. Your purchase gives you a personal-use license only — you may not resell, redistribute, share, or publish our products or content, in whole or in part, without our written permission.

7. Customer Reviews

When you submit a review on our website, you agree that it is honest, based on your own experience, and free of offensive, misleading, or unlawful content. We reserve the right to remove any review that violates these standards.

8. Third-Party Links & Services

Our website links to third-party platforms such as WhatsApp for placing orders. We are not responsible for the content, policies, or practices of these third-party services.

9. Limitation of Liability

The Planner Hup provides its website and products on an "as is" basis. To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

10. Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated "Last updated" date, and continued use of our website after changes means you accept the updated terms.

11. Contact Us

If you have any questions about these Terms & Conditions, please contact us at theplannerhup@gmail.com.